Save now with our SPRING SALE


minus-circle plus-circle Which wood does Wickey use?

Impregnated Wickey wood made of pine or spruce is naturally and sustainably cultivated and is known for particular outdoor durability. It provides our products with a firm footing that ensures both fun and safety.

minus-circle plus-circle Is it normal that there are cracks, knotholes and green stains in the wood?

Wood is a natural product and no two trees are the same. Small cracks or knotholes are therefore perfectly normal. According to DIN standard 4074, the statics of the wood are not affected by cracks under a quarter of the length or thickness of the beam. On the contrary, they actually show that the wood is still working!

minus-circle plus-circle Why does the wood's volume change so frequently?

In particularly moist or dry storage, it may happen that the wood expands or contracts somewhat. Not only is this harmless, it's actually good for the wood, as it helps it best withstand the weather and environmental factors.

minus-circle plus-circle My climbing frame has green/white patches on it. Is it mould?

If your Wickey product has small white or green stains, there's no need to worry: It can happen that salts from the wood and the impregnation gather and escape onto the surface. You can confidently ignore these patches. If they still bother you, you can simply sand down the affected areas.

minus-circle plus-circle What does it mean when wood is impregnated or pressure treated?

Our wood is known for providing several years of playtime fun, and to guarantee that, we have to make the wood durable. That's why we impregnate it using pressure treatment. In doing so, preservatives are pushed into the wood at high pressure. This means that the wood is then protected against insects, fungus, rot and long-term contact with soil and water.

minus-circle plus-circle My wood is damp, is that normal?

In general, moisture is not a cause for concern. In our experience, it can take some time for the moisture that results from the impregnation process to totally disappear from the wood. What's important is that the wood is unpacked immediately upon receipt and stored in a dry place until it is built.

minus-circle plus-circle Should a climbing frame be glazed and which wood glaze is the best?

You do not need to glaze or varnish our wood. Due to the weatherproof pressure impregnation it is perfectly resistant against wind and weather. Nevertheless, if you wish to apply a protective glaze, you can always treat the wood with a special permanent protective paint or glaze certified according to DIN EN 71, part 3. These varnishes are not harmful to children and the environment.

minus-circle plus-circle Can the wood be painted or varnished?

If you want to freshen up your climbing frame or change its appearance, you can do so using weather-resistant varnish! Just make sure that the varnish isn't harmful to your children and that it will stay on your product for as long as possible! We recommend using a long-lasting protective paint certified in accordance with DIN EN 71 part 3. These colours are assessed for compatibility with children.

Tip: Sand the wood using sandpaper before painting. Not only does paint take better on a rough surface, but you'll also remove impurities on the top layer of wood at the same time.

minus-circle plus-circle What can I do about the green patches?

Due to the impregnation of our wood using pressure treatment and the fact that the wood is continuously working, it can happen that small patches of salt appear. You can easily sand them away or just leave them be if they don't bother you.

minus-circle plus-circle How do I counteract the swelling and shrinkage behaviour of the wooden play equipment?

If the wood gets damp or is stored for a long time, it can happen that its volume changes slightly. In order to avoid this, you should store it in a dry place and not for too long. After all, you don't want to keep your kids waiting for their brand new Wickey playground equipment, do you?


Compare Products