• Made in Germany
  • 10-year guarantee¹
  • From €100.00 free delivery*
  • More than 1 million satisfied customers

Returns/Complaints

plus-circle How do I send back an item?
plus-circle How long is the complaint period?
plus-circle What should I do if an item is damaged or missing?
plus-circle How can I exchange an item?
plus-circle How do I get my money back?
plus-circle Will I receive confirmation that my returned item has arrived?
plus-circle Can I choose a forwarding agency of my choice to return a Wickey play equipment?
plus-circle Can I refuse to accept delivery of Wickey playground equipment in the case of significant damage?